Ontario Auto Insurance is changing on July 1, 2026. Learn how these accident benefits changes may impact your coverage at our SABS Information Page. Our brokers are always here to help you understand your options.Ontario Auto Insurance is changing on July 1, 2026. Learn how these accident benefits changes may impact your coverage at our SABS Information Page. Our brokers are always here to help you understand your options.
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Uber Insurance

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My Insurance Broker and Intact Insurance now provide Rideshare Insurance to Uber drivers at no additional cost. This means that if you have an active Intact Insurance, Novex Insurance, or Jevco Insurance policy that includes proper coverage, all you need to do is contact your broker to add the Uber Commercial Insurance classification to it. If you aren’t currently an Intact Insurance, Novex Insurance, or Jevco Insurance customer and would like to be covered as an Uber driver you can contact us at 1 (855) 482-5001 or complete your free Uber insurance estimate.

Uber Insurance can be
broken down into 4 phases

Phase
Description
Third Party Liability
Standard Accident Benefits
Collision & Comprehensive
Phase 0
Regular personal use of the vehicle and Uber driver is offline
Personal Policy Coverage
Phase 1
Uber driver is logged into the Uber app and available to accept a ride request but has not yet accepted one
$1 million
$1,000 deductible¹
Phase 2
Uber driver has accepted a ride request and is en route to collect the passenger(s)
$2 million
$1,000 deductible¹
Phase 3
Uber driver is transporting the passenger(s) to their destination
$2 million
$1,000 deductible¹

1 Only drivers who hold comprehensive and collision coverage on their personal auto policy will be eligible for this coverage under the Uber commercial policy.

How does Uber Insurance through Intact, Novex, and Jevco work?

Intact Insurance, Novex, and Jevco have updated their personal auto underwriting rules to allow ridesharing for Uber drivers.

When Uber drivers use their vehicle for personal use (phase 0), Intact Insurance, Novex and Jevco customers are protected as usual under their personal auto insurance policy at no additional cost.

The sharing economy is a new, rapidly growing market in which people offer to rent their assets – such as their car or home, or services as a driver – to their peers through online platforms.

Uber Personal Policy

Intact Insurance, Novex and Jevco have updated their personal auto underwriting rules to allow ridesharing for Uber drivers. When Uber drivers use their vehicle for personal use (Table 1, Phase 0), Intact Insurance, Novex and Jevco customers are protected as usual under their personal auto insurance policy at no additional cost.

Uber Personal Policy
Uber Commercial Policy

Uber Commercial Policy

The Uber commercial insurance policy provides coverage to all vehicles, drivers (regardless of their personal auto insurance provider), and passengers from the moment drivers make themselves available to accept a ride request (Table 1, Phase 1), to the moment passengers exit the vehicle (Table 1, Phases 2 & 3).

The commercial policy is issued to the corporation of Uber and Uber is responsible for the payment of the premium.

The Uber commercial insurance policy provides coverage up to the following limits:

$1 million Third Party Liability for phase 1
$2 million Third Party Liability for phases 2 and 3
Standard Accident Benefits for phases 1, 2 and 3
Comprehensive and Collision coverage with $1,000 deductible* payable by drivers for phases 1, 2 and 3

*Only drivers who hold comprehensive and collision coverage on their personal auto policy will be eligible for this coverage under the Uber commercial policy.

What coverage is Aviva offering for ride-sharing drivers?

Aviva is offering the Transportation Network endorsement (NPCF 6TN - Permission to Carry Paying Passengers for a Transportation Network). This endorsement transfers the risk from the driver to the insurer, allowing drivers to carry paying passengers when under contract for a transportation network company. The NPCF 6TN is available February 1, 2016 for new and existing Aviva customers in Ontario who can purchase this endorsement to add to their policies

The endorsement extends all policy coverage available to the vehicle in question. Drivers will be covered for all three periods of the TNC activity including:

Period 1

The driver has logged onto the online-enabled platform and is available to be matched with a paying passenger

Period 2

The driver has accepted a trip through the online-enabled platform and is on route to pick up the passenger

Period 3

The passenger has entered the transportation network automobile and is being transported

The 6TN endorsement applies only to the “Described Automobile” ie, only to the automobile listed in the certificate of insurance with the 6TN endorsement. It does not extend to rental cars or any other non-owned car through OPCF 2/27.

What are the requirements to add the endorsement?

  • All drivers must be licensed (G2 and up) in Canada or the USA for six years or longer.
  • The vehicle is used as a Transportation Network vehicle for a maximum of 20 hours per week. Over 20 hours per week at any time is considered primarily commercial use, meaning that the vehicle is (a) not eligible for this endorsement and is (b) not eligible to be rated as a private passenger vehicle. The insured may, at any time, be required to produce records showing the hours logged onto the Transportation Network(s).
  • The vehicle can only seat up to eight occupants, including the driver.
  • The vehicle cannot be used for any retail or wholesale delivery or any other commercial use or is not registered or plated for use as a taxi, limousine or any other public transportation

What is the benefit of Aviva’s ride-sharing insurance (NPCF 6TN endorsement)?

  • Offers a simple solution to address the gap in coverage in the marketplace
  • Provides the driver and passengers with peace of mind that they have insurance coverage while ride-sharing.
  • It removes the exclusion for carrying paying customers from their policy.
  • Extends all policy coverage available to the vehicle.
  • Is the first policy to respond to a claim.
  • Covers all three periods of the TNC activity.
  • Rates are straightforward, based on driving record, location and hours per week spent driving for the transportation network.
  • Up to 10 hours per week or up to 20 hours per week.
  • Offers an affordable option for part time drivers.
  • Multiple transportation network drivers can be insured on the same vehicle, but the total hours of transportation network driving cannot exceed 20 hours per week for that vehicle.

Does the vehicle need to have full coverage, including physical damage coverage, to add the endorsement?

No. At a minimum, the vehicle must have the mandatory liability coverage.

About Aviva Canada

Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 3,000 employees, 25 locations and approximately 1,500 independent broker partners.

Frequently Asked Questions

What is Uber and why you need Uber Insurance in Toronto and Ontario

There’s no doubt that Uber’s take on transportation network service is a disruptive technology to many industries. One that may forever change the landscape of public transportation and set the benchmark for the sharing economy business model. However, Uber’s “insurance” had not kept pace, leaving the public, drivers, passengers, and municipalities wanting. In response, My Insurance Broker proudly offers Uber Insurance through its partnerships with Aviva Canada and Intact Insurance.

What is Uber Insurance?

Investigators at a two-car collision on Bay Street, Toronto (March 2016)
Source: metronews.ca

Toronto, ON. March, 20, 2016. Investigators mark evidence between the two cars after the two-car collision on Bay Street between Front and Wellington resulted in 8 people taken to hospital. One person is allegedly quite seriously hurt. The crash occurred around 3 AM Sunday morning and the SIU were called in to investigate.

Admittedly, insurance is not a sexy topic, but an important one that needs to be discussed. Often individuals and businesses avoid talking about insurance altogether or speak negatively about it due to the perpetual cost of maintaining it. That is, until the day a loss or claim occurs.

A recent accident involving an Uber driver and passengers in the heart of Toronto, Ontario had raised a number of questions regarding Uber operators and the limits of insurance coverage available to drivers and passengers (Stevenson, 2016):

Does Uber have insurance?
Do Uber drivers carry legally recognized insurance?
Are Uber drivers and/or passengers protected in the case of accident or injury?
What coverage, if any, is available?
If Uber has insurance coverage does it apply in Canada?
If an accident occurs who do you contact to make a loss claim?

Before the solutions developed with Aviva and Intact existed, you could ask an Uber driver what happens if they were involved in accident and they would have told you what Uber said at the time, that they are covered and their passengers are covered as well. It’s no surprise drivers felt this way. According to Uber at the time, drivers and passengers were covered from pick up to drop off (Nairi, 2014).

However, the reality of Uber’s insurance in Canada was somewhat murky and the company was unregulated within municipalities and under city bylaws (Stevenson, 2016).

This created a number of issues including that under “Canadian law, commercial drivers are legally required to have their own insurance to cover claims incurred while transporting a passenger for profit” (CBC, 2015). Meaning that even if Uber’s global insurance said it covered drivers, Canadian law requires each driver to carry commercial insurance to cover passengers.

Uber itself recognized the limitations of its insurance in Canada worked with Intact to create a solution for its drivers and passengers (CBC, 2015).

Contact Us

My Insurance Broker is a proud partner of Aviva Canada and Intact insurance and is the first brokerage to offer drivers the ability to get a Uber Insurance quote online.

If you’re an Uber driver and have additional questions, contact My Insurance Broker at the number below. If you are an Uber passenger, make sure the next time you hail an Uber the driver is adequately insured. If they aren;t sure, have them reach out to us.