Our Commitment

MIB(My Insurance Broker) is committed to providing excellent service to all clients including persons with disabilities. MIB’ goal is to create an environment that is inclusive to all members of the community. MIB focuses on identifying, removing, and preventing barriers for persons with disabilities. MIB Policies and Procedures comply with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation. These Policies and Procedures will be reviewed and updated regularly in efforts to increase accessibility for persons with disabilities.

Feedback Process:

Comments and feedback about the delivery of services to persons with disabilities are welcome, as it may help identify areas that require change and assist in continuous improvement. Feedback will be addressed immediately, although some responses may require a more in-depth review.

To provide feedback or suggestions please contact us using any of the following methods:

Online:
Ruhina Valiullah

By Phone:
905-695-2080 Ext. 2223

In Writing:
50 West Wilmot Street, Unit 6, Richmond Hill ON L4B 1M5 ATTENTION: Ruhina Valiullah

Multiyear Accesibility Plan

Multiyear Accessibility Plan - June 2023.pdf