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mibCOMMUNITY x CARE PROJECT

Standing Shoulder to Shoulder.

Serving Heart to Heart

With every act of care, we’re building a more united, resilient, and compassionate community across Toronto, GTA and York Region.

Learn MoreJoin Our Impact

Rishi Jaitley

Pilot, MIB Community x Care Project
COO, My Insurance Broker

Message from our Pilot

At My Insurance Broker, community is at the centre of everything we do. It’s not just about protecting people — it’s about standing with them, serving them heart to heart.

The idea for MIB Community x Care emerged during the early days of the COVID-19 pandemic. As we watched shelters fill beyond capacity, seniors isolated from care, and hospitals pushed to their limits, we realized that gratitude alone wasn’t enough. We had to act!

In late 2022, we transformed that moment of reflection into a growing, annual movement rooted in empathy, action, and collective strength. What began internally now unites our team, carrier partners, and local organizations around a common goal: to care deeply and act boldly for the communities that need it most.

Thank you for standing shoulder to shoulder with us.

Our Pillars of Impact

The MIB Community x Care Project is built on empathy, purpose, and the belief that everyone deserves support when it matters most. Together with our team and carrier partners, we focus on three urgent priorities across the GTA and York Region:

Not everyone has the security of a warm bed or a safe place to call home. On any given night, over 12,000 people experience homelessness in Toronto, while an estimated 234,000 Ontarians live with housing insecurity. Shelters are running at 97% capacity, and cold-weather ER visits among the unhoused population have spiked by 68%. The need for shelter, safety, and compassionate support, especially during winter, is more urgent than ever.

Sources:

  • City of Toronto Shelter Census (2023)
  • Wellesley Institute, Precarious Housing in Ontario
  • Ontario Health Reports on Emergency Room Usage (2023)

When illness strikes, every minute matters. Across Ontario, patients now wait an average of 2 hours in emergency to see a doctor, and 1 in 4 admitted patients wait more than 8 hours to get a hospital bed. Pediatric care is also under pressure, with 1 in 10 children waiting over 230 days for non-emergency surgeries. Smart healthcare systems, including AI diagnostics, virtual triage, and real-time bed management, are vital to reducing these wait times and delivering faster, safer care for every stage of life.

Sources:

  • Ontario Ministry of Health: Wait Times Reporting (2024)
  • Wellesley Institute, Precarious Housing in Ontario

The communities we live in today were built by generations who came before us. As they age, our seniors deserve care rooted in dignity, respect, and cultural understanding. Ontario’s senior population aged 65+ is growing by 3.5% annually. The median wait for a long-term care bed is now 130 days, but in culturally specific homes, including those serving Chinese-Canadian seniors, waits can stretch to over four years. These staggering delays make quality, culturally aligned long-term care more than a need — they make it a necessity.

Sources:

  • Wellesley Institute: Mapping Wait Times for Long-Term Care (2023)
  • Ontario Long-Term Care Association (OLTCA) Reports (2023–24)

Our Collective Impact

As of today, the MIB Community x Care Project has made measurable strides! Thanks to the passion of our people and the power of partnerships:

$175,000

DONATED in support of our partners
(including in-kind)

21

CARRIER PARTNERS
standing with us in purpose

THOUSANDS

OF LIVES IMPACTED
accross GTA and York Region

1500

POLARPACKS
delivered to individuals experiencing homelessness

With Gratitude to Our 2024 Carrier Partners

Polar Pack with
Homes First

Delivering Warmth, Dignity and Connection Across Toronto

Access to basic shelter and dignity during winter should never be out of reach. That’s why we partner with Homes First to run the Polar Pack Drive, delivering backpacks filled with winter essentials, hygiene products and handwritten notes to people experiencing homelessness across Toronto.

These aren’t just supplies. They’re gestures of humanity and hope.

Our support helps:
  • Provide winter essentials for individuals sleeping rough
  • Offer emotional connection through in-person conversations and presence
  • Unite staff, volunteers, and partners in a meaningful, shared mission

Supporting Smart, Local Healthcare Access at Cortellucci Vaughan Hospital

Smart, Compassionate Care — Close to Home

Access to healthcare isn’t just a system issue — it’s a deeply human one. That’s why we support the Mackenzie Health Foundation’s Cortellucci Vaughan Hospital — Canada’s first smart hospital, and home to the largest pediatric program in Ontario outside of SickKids. Located in one of the country’s fastest-growing regions, it serves as a vital lifeline for families across York Region.

Our Support helps:
  • Expand hospital bed capacity to meet rising demand
  • Strengthen pediatric and chronic care services
  • Invest in AI diagnostics and remote-care innovations
  • Ensure every patient, from children to seniors, receives quality care when it matters most

Supporting Seniors with Mon Sheong Foundation

Caring for Our Elders with Culture, Dignity and Heart

Aging with dignity means more than just access to care. It means feeling understood, respected and connected. That’s why we support the Mon Sheong Foundation, Ontario’s largest and longest-serving Chinese-Canadian charity specializing in senior care, through our Chinese division, CIS Insurance Brokers.

With culturally specific long-term care services, Mon Sheong enables thousands of seniors to age with comfort and confidence, surrounded by familiar language, customs and traditions that bring emotional well-being.

Our Support helps:
  • Develop new long-term care centres—adding 832 new long-term care beds across Ontario
  • Deliver culturally aligned wellness programs in multiple languages
  • Reduce social isolation and wait times for seniors in need of care

Partner With Us !

Frequently Asked Questions

An annual social impact program by My Insurance Broker, focused on homelessness, healthcare, and senior services through hands-on giving and partnerships.
Not everyone has the security of a warm bed or a safe place to call home. On any given night, over 12,000 people experience homelessness in Toronto, while an estimated 234,000 Ontarians live with housing insecurity. Shelters are running at 97% capacity, and cold-weather ER visits among the unhoused population have spiked by 68%. The need for shelter, safety, and compassionate support, especially during winter, is more urgent than ever. The PolarPack Drive offers practical relief and restores dignity during the hardest time of year.
When illness strikes, every minute matters. Across Ontario, patients now wait an average of 2 hours in emergency to see a doctor, and 1 in 4 admitted patients wait more than 8 hours, sometimes up to 19 hours, to get a hospital bed. Pediatric care is also under pressure, with 1 in 10 children waiting over 230 days for non-emergency surgeries. Smart healthcare systems, including AI diagnostics, virtual triage, and real-time bed management, are vital to reducing these wait times, improving access, and supporting better outcomes for everyone from children to the elderly.
Leaving your hometown behind and starting a new life in another country is never easy. As we age, memories of home and cultural roots become even more meaningful and precious. While access to quality care offers peace of mind, care that also respects a senior’s language, traditions and culture provides an even deeper sense of comfort, and can help reduce feelings of social isolation. That’s why we believe culturally specific senior care matters. It fosters dignity, familiarity, and emotional well-being at a time when it’s needed most.

Our support to the Mon Sheong Foundation is led by our Chinese division, CIS Insurance Brokers - one of Canada’s longest-standing Chinese insurance brokerages.
Absolutely! We welcome all volunteers and community partners. Contact us at charities@myinsurancebroker.com

Join Us in Giving Forward

At My Insurance Broker, Community x Care Project isn’t a campaign — it’s a commitment. With every act of care, we’re building a more united, resilient, and compassionate community across Toronto, GTA and York Region.

We invite you to walk this path with us because meaningful change starts when we stand shoulder to shoulder and serve heart to heart, together.

Get in touch: charities@myinsurancebroker.com